Privacy Policy

At Synistosa Technologies (“Company”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you interact with our services, website (https://synistosa.com), forms, and communications—including SMS and AI voice agent interactions.

1. Information We Collect

We may collect the following types of personal information:

·         Name, email address, phone number, and company name

·         Communication preferences and inquiry details

·         Message history and call recordings (from AI voice or SMS interactions)

·         Device, browser, and usage data when visiting our website

2. SMS and AI Voice Messaging Services

When you opt in via our forms or booking pages, we may send SMS messages or initiate AI voice calls for:

·         Appointment confirmations and reminders

·         Service-related updates

·         Occasional promotional offers or surveys (only if you opt in separately)

Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time by replying STOP. For help, reply HELP or email us at [email protected]

3. How We Use Your Information

We use your information to:

·         Provide and improve our services

·         Respond to inquiries or support requests

·         Send appointment confirmations and reminders

·         Deliver marketing or informational SMS messages (only if consented)

·         Monitor engagement and improve user experience

4. Disclosure of Your Information

We do not sell or rent your personal data.

We may share information only with:

·         Trusted service providers who assist us in delivering SMS, AI voice, and appointment services (e.g., our messaging or CRM platforms)

·         Legal or regulatory bodies, if required by law

Important:
We do not share or sell your mobile number or text message opt-in data with any third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared, except with providers necessary to deliver our messaging services (e.g., GoHighLevel, Twilio).

5. Data Retention and Security

We retain your information only as long as needed for legitimate business purposes and follow industry standards to protect your data.

6. Your Rights

You may:

·         Request access to or deletion of your data

·         Opt out of marketing emails or SMS messages

·         Withdraw consent for voice or SMS communications

To exercise these rights, contact: [email protected]

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website, and the effective date will be revised accordingly.

8. Opt-out

You have the right to opt-out of receiving A2P text messages at any time. To do so, you may:

Reply "STOP" to any text message from us. This will automatically opt you out of further messages. You may also contact Us at (954) 231-0511 or email [email protected] to request to be removed from our A2P text messaging list.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our A2P text messaging services, please contact

Synistosa Technologies, LLC

Wilton Manors, FL 33334

📧[email protected]

📞+1 (954) 231-0511