Nexxgen AI

Terms & Conditions

Last Updated: May 12, 2025

Welcome to Nexxgen AI a Synistosa Technologies company (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services, including communications sent via SMS and AI voice agents (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.

1. Use of Service

Our Services include access to AI-powered voice agents and messaging systems that may communicate with you via phone or SMS for purposes such as appointment scheduling, customer service, and account notifications.

You agree not to use our Services for:

• Unlawful or fraudulent activity

• Sending unsolicited messages (spam)

• Violating carrier policies, CTIA guidelines, or applicable laws (including TCPA)

2. Consent to Communication

By providing your phone number, you consent to receive communications from us, including:

• AI voice calls and/or pre-recorded messages SMS or MMS messages
• Message frequency may vary. Standard message and data rates may apply

You represent that you are the owner or authorized user of the mobile number you provide and that you are authorized to consent to communications.

3. Opt-in Consent

Before sending A2P text messages, we will obtain your opt-in consent. We offer multiple mechanisms for gaining your opt-in consent:

• Online Forms: You may opt-in through our website by completing an online form with your mobile phone number and consent.

• Phone or In-Person: if you engage with us via phone or in-person, our representatives may request your consent verbally and record it accordingly.

4. User Responsibilities

You agree to:

• Provide accurate and current contact information

• Use Services in compliance with all applicable laws and regulations

• Not interfere with the security or performance of the platform

5. Data Collection & Privacy

We collect and store information to deliver Services, including call recordings, message logs, and user inputs. Your data is handled in accordance with our Privacy Policy which outlines how your data is collected, used, and stored.

6. How We Use Your Information

We use the information we collect for the following purposes:A2P Text Messaging:

• To send you A2P text messages for transactional, informational, and marketing purposes as per your opt-in preferences.

• Service Improvement: To enhance and improve the quality of our A2P text messaging services.

• Customer Support: To provide customer support and respond to your inquiries.

7. Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in delivering A2P text messaging services.

• Legal Compliance: We may disclose your information as required by law, such as in response to a court order or legal process.

8. Your Consent

By opting-in to our A2P text messaging services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

9. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Please be aware that no method of transmission over the internet or electronic storage is entirely secure.

10. Opt-out

You have the right to opt-out of receiving A2P text messages at any time. To do so, you may:

• Reply "STOP" to any text message from us. This will automatically opt you out of further messages.

• Reply "HELP" for customer support.

• Contact Us at [email protected] to request to be removed from our A2P text messaging list.

After you send "STOP", you will receive a final confirmation message. You will not receive further messages unless you opt back in.

11. Disclaimers and Limitations

Our AI voice agents are designed to assist with common inquiries and transactions but may not be suitable for emergency use or legal decision-making. We do not guarantee uninterrupted service or 100% accuracy.

12. Changes to Terms

WWe may update these Terms periodically. Continued use of the Services after changes indicates your acceptance of the updated Terms.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our A2P text messaging services, please contact us at

Synistosa Technologies, LLC

1743 NE 27th Street

Wilton Manors, FL 33334

[email protected]